» 2010 » February Medical Transcription, Transcription Services Blog

Medical transcription: Process for outsourcing

26. February 2010 Catagory Medical Transcription | 0 comment »

Having seen the strategic advantages of outsourcing medical transcription, a healthcare facility needs to adopt a strategy for outsourcing medical transcription that enables them to avail all the advantages.

The process for outsourcing should include the following:

· Selection of appropriate vendor for medical transcription, based on:

a) Long-term experience of the medical transcription service provider: While outsourcing services as vital as medical transcription it pays to be cautious while picking out the provider. History of the provider is providing similar services are vital. This shows that the medical transcription service provider is prepared in every way to deliver the right solution.

b) Availability of skilled people with the service provider: The quality/ accuracy and the timeliness of the records transcribed are vital for providing quality healthcare and have other uses like the forming the basis of coding & billing and as evidence in case of litigation. The accuracy of the transcripts and the turnaround time are dependent on the skill level of the medical transcriptionists. Therefore it is important that the medical transcription service provider has a team of expert medical transcriptionists.

c) Technical infrastructure available with the service provider: The technological capabilities affects the turnaround time, security of data and the ease of use. Factors like flexible modes of dictation, automatic upload of audio files and download of transcribed records, archiving facilities and HL7 integration are important factors to be analyzed.

d) Pricing: Pricing in medical transcription can be as easy or as complex as the billing method used by the medical transcription service provider. Often prices are discussed without properly qualifying the billable units or the billing method. This leaves room for manipulation and ambiguities. The billing method needs to be verifiable, measurable, definable, consistent and fair& honest.

e) Integration capabilities: The systems/technology used by the service provider needs to easily integrate with the systems of the healthcare facilities. This ensures access to information in an easy and workable manner.

f) Security measures taken by the medical transcription service provider: Patient data is confidential and needs to be protected at every stage. Because the medical transcription process involves the transmission of data through electronic channels and is exposed to medical transcriptionists during the process of transcription, it is highly vulnerable to misuse. Security measures taken by the medical transcription service provider needs to cover technology, process and people to ensure total confidentiality.

g) Investment required for availing the services: One of the main reasons for outsourcing medical transcription is to curb capital investment towards non-healthcare related areas in a healthcare facility. While outsourcing medical transcription, the healthcare facility needs to ensure that no further capital investment is required.

h) Adaptability of service provider to varying demands: The demands of healthcare professionals may vary according to many factors like their specialty, influx of patients and other factors. While choosing a medical transcription service provider it is important to choose one that has experience servicing varied requirements.

i) Customer service channels: Transition from in-house medical transcription to outsourced medical transcription requires a certain period of handholding to make the process smooth. Even after the transition process is complete, there may be numerous instances where instant turnaround on queries is required. An open channel of communication is essential while outsourcing.

· Verifying testimonials: Success stories of clients who have availed of similar services need to be checked before finalizing the outsourced medical transcription service provider.

· Free trial period: Availing a free trial period will ensure that the service provider is capable of delivering services as per the promised criteria.

· The contact: The actual contract needs to be studied and all the requisite parameters required should be included, in a clear and unambiguous manner.

TransDyne a leading provider of medical transcription services offers medical transcription services that include all the above criteria. TransDyne:
· Has been providing outsourced medical transcription services for over a decade
· Has a large team of expertly trained medical transcriptionists, ensuring accuracy and turnaround time
· Uses technology that is advanced and easy to use
· Uses the “character method” of billing to ensure fair pricing,
· Has the technological capability to integrate with the healthcare facilities’ systems.
· Is HIPAA and HITECH compliant with regard to technology, processes, infrastructure and people
· Requires zero investment to avail their services.
· Can adapt their services to the needs of the clients.
· Has an open channel of communication available 24/7.
· Has some of the success stories available on their website
· Offers a free trial period without obligatory sign up
· Is ready to work on the contract as per the needs of the client.

To avail the strategic advantages of outsourced medical transcription by TransDyne, click here.

Medical transcription outsourcing: Strategic advantages

25. February 2010 Catagory Medical Transcription | 0 comment »

Due to the advent of Internet, services from all over the world have suddenly become more accessible. As the concept of global village advances, it makes sense for all businesses to outsource non-core activities to make the most of their limited resources. Communication facilities have improved, development of processes have reached maturity and there are well-integrated teams in place to provide specialized services at reasonable rates.

When it comes to healthcare, administrators of healthcare facilities have to deal with shrinking budgets, reduced reimbursements and increased demand for quality healthcare services. It makes sense to strategically outsource those functions that are not part of the core business. Medical transcription is one such function that demands a high level of commitment in terms of both time and resources. Outsourcing medical transcription to a professionally managed medical transcription service provider can provide the healthcare facility with numerous advantages:

1. It streamlines medical transcription: By outsourcing the medical transcription needs of the healthcare facility to a professional medical transcription service provider the process gets streamlined. The medical transcription service provider acts as a one-stop shop to provide varied services with different parameters from one source. Co-ordination for quality, turnaround time, security and pricing becomes simpler.

2. Reduces demand for medical transcription staff: It has been seen that getting the right people to work on transcription is important to meet all parameters like accuracy, turnaround time and security. By outsourcing medical transcription the onus of acquiring the right team is passed on to the service provider.

3. Provides access to additional resources in the form of skill sets and technology: By outsourcing medical transcription the healthcare facility can have the advantage of the technology used by the service provider along with the skill sets of the provider’s team.

4. Guarantees reduction in expenses: By outsourcing medical transcription to the right medical transcription service provider, the healthcare facility can expect to benefit from both the skills and the economies of scale of the service provider in terms of drastic reduction in the cost per line of transcription.

5. Special medical transcription needs/problems are attended to immediately: Due to the benefits of having a huge team of skilled medical transcriptionists available to the medical transcription service provider, they would be in a position to accommodate any special needs of the healthcare professionals, whether in terms of formats, or turnaround time or any other parameters required by them.

6. Services improve and become more reliable: Medical transcription is the process of consolidating information regarding the patients’ encounter with the healthcare professional. Timely medical transcription can have a positive impact on the quality of healthcare services by providing timely and accurate information.

To avail the strategic advantages of outsourced medical transcription, the healthcare facility has to undergo a process of identifying their needs and picking out the right service provider.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

For more details about how to use TransDyne’s superior outsourced medical transcription service, click here.

Process for choosing the right medical transcription service provider in the next blog.

Medical transcription services: Neurology

24. February 2010 Catagory Medical Transcription | 0 comment »

Neurology is a medical specialty dealing with disorders of the nervous system. Specifically, it deals with the diagnosis and treatment of all categories of disease involving the central, peripheral and autonomic nervous systems including their coverings, blood vessels and all effector tissue, such as muscle. The corresponding surgical specialty is known as neurosurgery. A neurologist is a physician who specializes in neurology and is trained to investigate or diagnose and treat neurological disorders. Neurologists may also be involved in clinical reasearch, clinical trials as well as basic research and translational research.

Neurology is a medical specialty that requires the healthcare professional practicing it to have the requisite training and qualification. Similarly transcribing the audio records of neurologists requires that the medical transcriptionists working on it possess the requisite training and knowledge to be able to provide transcription services with the required accuracy and turnaround time from the very beginning.

Recognizing the need for specialist medical transcriptionists to take care of a specialist’s needs, TransDyne has created a team of medical transcriptionists, proofreaders and editors specializing in neurology transcription.

How does specialist training in neurology transcription affect accuracy levels?
Medical transcriptionists, proofreaders and editors are familiar with all the requisite terminology, procedures and the drugs used in neurology due to the training program aimed at familiarizing the medical transcriptionists with this specialty. This ensures that the error rates in transcripts are drastically reduced and the accuracy levels are high. The team is able to produce high quality reports from the very beginning.

How does specialist training in neurology transcription affect turnaround time?
Due to the training methods used the medical transcriptionists are very familiar with the specific terminology used in neurology and are able to produce transcripts with requisite accuracy in optimum time.

How does specialist training in neurology transcription affect cost per line of transcription?
Due to the reduced error rate and reduced turnaround time the need for multi level quality checks is reduced and the productivity of the medical transcriptionist is enhanced this helps keep the cost of production under control and the benefits of lower cost per line  are passed on to the healthcare facility.

TransDyne provides Neurology medical transcription that is cost efficient, speedy and accurate. Moreover neurologists can benefit from the other features of medical transcription services by TransDyne such as:

Data Security: TransDyne ensures data security of medical transcription by incorporating security measures like 128-bit data encryption, multi-tiered application architecture, design level security, safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedure and multi modal alerts. TransDyne also ensures data security by ensuring that the data doesn’t leave their premises physically. To ensure secure medical transcription all the transcription is done in the company’s own premises and the premises are secured through appropriate security measures. TransDyne meets and exceeds all HIPAA and HITECH regulations that apply to electronic exchange of information.

Technology: Considering that time is one of the most precious commodities for healthcare professionals, TransDyne believes in using technology that provides multiple features with ease of use. Some of the features of the software and tools used by TransDyne are as follows:

· Smart upload: TransDyne offers doctors the choice of using modes of dictation they are already comfortable with. Then these files can be uploaded to the servers to be made available for transcription. Smart upload enables transfer of dictation files from the healthcare facility’s server to TransDyne’s server by checking for new dictations at pre-fixed intervals.

· Web Delivery: TransDyne’s web delivery system tackles all issues related with tracking dictations, receiving documents and finding old files form the archives.

· Smart Delivery: Smart delivery is an automated program that addresses the automatic downloads, saving files and printing needs of a healthcare facility.

· HL7 integration: TransDyne can configure and send healthcare information as HL7 messages to the client’s EMR with no additional costs.

To know more about neurology medical transcription services by TransDyne, click here.

Outsourcing Psychiatry medical transcription

23. February 2010 Catagory Medical Transcription | 0 comment »

Psychiatry is a medical specialty devoted to the study and treatment of mental disorders. Psychiatric assessment typically starts with a mental status examination and the compilation of a case history. Psychological tests and physical examination may be conducted and on occasion may require the use of neuroimaging or other neurophysiological techniques Psychiatric treatment applies a variety of modalities, including medication, psychotherapy and a wide range of other techniques such a transcranial magnetic stimulation. Treatment may be as inpatient or outpatient, according to severity of function impairment /the disorder in question.

Psychiatry is a vast field offering a vast array of treatments and therapies, using many techniques, therapies and medication. Psychiatry also involves research conducted on an interdisciplinary basis, sourcing an array of sub-specialties and theoretical approaches. Medical transcription services for healthcare facilities providing psychiatry services needs to be specialized to be efficient and effective.

Realizing that medical transcription for Psychiatry needs to be specialized, TransDyne has developed a team of medical transcriptionists who are handpicked based on their aptitude. This team is then given specialty training to make them experts in psychiatry medical transcription.

How does specialized training in psychiatry medical transcription affect accuracy?
The accuracy level of the final transcripts depends on the knowledge of the medical transcriptionists regarding the specialty and their familiarity with the techniques, therapies and the medication used for psychiatry. Accuracy levels can be maintained at high levels by training the medical transcriptionists on the “language” of psychiatry. TransDyne also takes care to keep their specialty team updated on the latest developments in the field of psychiatry to make sure that their team is familiar with the latest developments in the field.

How does specialized training in psychiatry medical transcription affect turnaround time?
Specialized training in psychiatry not only ensures accuracy, but also enables the medical transcriptionist to meet turnaround time commitments. They require less time to research and are familiar with formats required for various reports in this specialty thus reducing turnaround time.

How does specialized training in psychiatry medical transcription affect pricing?
By providing specialty training in psychiatry to their medical transcriptionists, TransDyne strives to maintain not only accuracy levels and turnaround time, but also increase the productivity of the medical transcriptionists. This in turn reduces the need for multilevel quality checks; all these factors help bring down the cost per line of transcription.

Psychiatry medical transcription from TransDyne not only has the benefits of accuracy above 99%, turnaround time of 24 hours and reasonable prices, it has other benefits like:

· Security: One of the main concerns that healthcare facilities have is regarding the security of data. During the medical transcription process, data is transmitted back & forth; the protection of data during this process is vital. TransDyne ensures security of data by taking on a three pronged approach, which involves security measures with regard to technology, people and processes. This ensures the confidentiality of data is protected at all stages.

· Flexible modes of dictation: Realizing that time is a precious commodity for healthcare professionals, TransDyne has made it possible for them to retain familiar modes of dictation enabling to manage their time for maximum productivity.

· Benefits of advanced technology: TransDyne offers healthcare facilities the benefit of advanced technological features like automatic uploads of dictation, automatic downloads of finished transcripts, remote printing & faxing, power archiving facilities and HL7 integration etc at no extra costs.

To know more about superb psychiatry medical transcription services by TransDyne, click here.

Medical transcription: outsourcing advantages

22. February 2010 Catagory Medical Transcription | 0 comment »

When it comes to medical transcription needs of a healthcare facility, there are various options available to them. They could choose to go in for an in-house transcription team or engage Independent contractors, or engage the services of a medical transcription service provider. Sometimes healthcare facilities choose to have a combination of all three.

However outsourcing medical transcription needs on a turnkey basis to a professional medical transcription service provider has a lot of advantages. Once the expertise of the medical transcription service provider has been evaluated in terms of accuracy, turnaround time, security, technology and the flexibility of services, there are many advantages to outsourcing medical transcription the right way.

Given below are some of the advantages of outsourcing medical transcription:

1. Saving time: By outsourcing medical transcription, the administrative staff of the healthcare facility as well the healthcare professionals can organize their limited time better to focus on the core business; that of providing quality care.

2. Saving resources: Outsourcing medical transcription frees up resources like Information technology, real estate, working capital, management personnel etc. These resources can then be utilized more optimally.

3. Savings on infrastructure: Having medical transcription in-house would require infrastructure like real estate, computers, utilities etc, which would have to be dedicated to medical transcription. By outsourcing medical transcription, investment on this infrastructure could be saved.

4. Saving on efforts: A lot efforts are needed from people at every level, when medical transcription is executed in-house or through the use of independent contractors. Activities like recruitment, training requires a lot of effort. Outsourcing medical transcription makes sure that these efforts are channeled more productively.

5. Less strain on internal resources: Due to increasing costs, decreasing percentage of reimbursements, and limited budgets, it has become increasingly challenging to manage internal resources. Outsourcing medical transcription lessens the strain on internal resources.

6. Gaining from the expertise of the provider: Outsourcing medical transcription has the advantage of the healthcare facility gaining from the expertise of the medical transcription service provider. The experience and expertise of the medical transcription service provider add to the other benefits of outsourcing.

7. High quality of service: As more and more resources of the healthcare facility are freed, the focus on providing quality services would improve, thereby enhancing the quality of service.

8. Flexibility of choice: One of the major advantages of outsourcing medical transcription is the flexibility of services provided. The onus of having to organize medical transcription services for varying influx of patients, holiday transcription and weekend transcription needs is on the service provider.

9. Increase shareholder value: With the minimization of costs, profits are maximized thus increasing shareholder value.

10. Streamlined and improved operations: With one of the vital functions in the healthcare process, being taken care of, the administration of the healthcare facility is free to focus on other areas. This helps streamline and improve operations.

11. Being competitive: The ability to cut costs without affecting the quality and turnaround time of medical reports, gives a competitive edge to the healthcare facility.

12. Improvement and expansion of services: With huge cost saving benefits and improvement in efficiency, by outsourcing medical transcription, the healthcare facility, improvement and expansion plans become a reality.

13. Improvement in cash flow: Medical transcription is the first stage of the receivables cycle. Outsourcing medical transcription ensures that the turnaround time is reduced, thus quickening the receivables cycle. This in turn improves the cash flow.

Apart from all the above strategic advantages, outsourcing medical transcription needs to a professional medical transcription service provider like TransDyne has benefits like quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To know more about the advantges of outsourcing medical transcription to TransDyne, click  here.

 

Flexible medical transcription services

22. February 2010 Catagory Medical Transcription | 0 comment »

It is a constantly changing world, needs are also constantly changing. It is the onus of the service providers to be flexible to meet the changing requirements of their target customers. Medical transcription is a service that has been allied with the healthcare sector by converting the audio records of the patient-healthcare professional encounter into text format. To fulfill the varying needs of the healthcare sector it is important that medical transcription services be flexible.

What are the factors that could affect medical transcription?

· Varying influx of patients: The influx of patients is not something that can be predicted. It is important for medical transcription service providers to be prepared for varying volumes of transcription depending on the inflow of patients.

· Turnaround time requirements: Different specialties have different turnaround time requirements. Sometimes the healthcare professional may require the report to be transcribed instantly and sometimes a time lag does not affect the process of healthcare. A medical transcription service provider has to be in a position to meet the varying turnaround time requirements

· New specialties being added to existing healthcare facilities: A medical transcription service provider may be used to transcribing only for certain specialties. When new specialties are added the medical transcription service provider has to develop competency in transcribing for the new specialty as well as keeping up with the current demands.

· Expansion plans: Healthcare facilities may have plans to expand geographically as well as in other ways. This could mean that the medical transcription service provider needs to adjust to various new factors like new healthcare professionals, new specialties, new formats, different accents, different time zones, different turnaround time expectations and even different systems

· Different formats required by different specialists: Medical transcription service providers have to keep up with the demands of different formats of reports required by different specialists.

· New developments in the field of healthcare: Healthcare is a field that has constant developments. This could be in the form of discovering new ailments, new therapies and invention of new drugs and procedures. A competent medical transcription service provider has to constantly update its’ team of medical transcriptionists to enable them to provide expert medical transcription services.

· Adoption of EMR: Healthcare facilities may decide to implement an EMR/EHR system. This would require a medical transcription service provider to enable entry of information into the EMR/EHR via HL7 interface.

· Adoption of voice recognition software: Sometimes the medical transcription service provider has to adopt the role of proofreader/editor when healthcare facilities have adopted voice recognition software for their medical transcription needs.

Being associated with healthcare, medical transcription services have to be flexible to meet the varying needs.

TransDyne, a leader in medical transcription believes in being flexible to meet the varying needs of healthcare facilities.

TransDyne has a team of expert medical transcriptionists who have trained to be domain experts in various specialties; this ensures that medical transcription needs for new specialties added are handled expertly.

TransDyne has the technology in place to handle HL7 interface for EMR/EHR adoption.

TransDyne can handle varying turnaround time requirements as well any specific formats required by healthcare professionals.

Outsourcing to a company like TransDyne, a leader in the outsourced medical transcription industry, provides numerous benefits like medical transcription services with 99% accuracy, a guaranteed turnaround time of 24 hours with an option of 4-12 hours for STAT reports, technology that is advanced but easy to use and transcription through secure channels to ensure HIPAA and HITECH compliance.

To know more about flexible medical transcription services by TransDyne click here.

Medical transcription: Understanding cost

19. February 2010 Catagory Medical Transcription | 0 comment »

Medical transcription is the process of converting audio files of the patient-healthcare professional encounter into text format. These records form a part of the permanent patient record and are used for various purposes, including coding and billing for the purpose of reimbursements. Medical records are a valuable resource to the healthcare professional for providing quality healthcare on a timely basis.

In spite of being an important part of the healthcare process and an accelerant of the receivables cycle, medical transcription is one of the cost factors. To understand the cost of medical transcription it is important to evaluate all options available for availing medical transcription and evaluate the cost components of each method. A healthcare facility can avail medical transcription services by the following means:

By having an in-house transcription team: To calculate the cost per line of transcription under this method, the healthcare facility needs to include indirect costs like cost of real estate, overheads, utilities, managerial/supervisory costs, cost of training, cost of repairs & maintenance, cost of weekend & holiday transcription, cost of IT along with the direct costs like Salaries and benefits paid to the medical transcriptionists. Factors like cost of overtime and loss of productivity during slack hours also need to be added to arrive at realistic costs.

By having independent contractors working for them: To calculate the costs under this method, apart from the cost per line of transcription, factors like cost of coordination of transcription activities, cost of in-house IT towards medical transcription, server costs for upload & download of files, cost of equipment & software provided to the Independent contractors, cost of security measures, needs to be added to arrive at the actual cost per line of transcription.

By outsourcing to a professional medical transcription service provider: Under this option the cost per line of medical transcription is clearly defined by the service provider. However the medical transcription service provider needs to be evaluated on factors like  accuracy, turnaround time, security, technology used and the billing method before arriving at the final costs.

By having a combination of the above methods: Using more than one source to meet medical transcription needs can lead to complexities like different methods of billing, different methods of calculating accuracy, different technology used by different providers, cost of coordination and the additional cost of ensuring security of data. This method could probably create confusion and additional work.

In conclusion, it can safely be said that outsourcing to a professionally managed medical transcription service provider can help the healthcare facility curb costs and limit expenditure to the cost per line of transcription. However while doing so, care needs to be taken to evaluate the medical transcription service provider on the following:

· Billing method
· Security measures taken by the medical transcription service provider

· Quality measures to obtain accuracy
· Turnaround time
· Technology

TransDyne is a professionally managed medical transcription service provider offering outsourced medical transcription services.

Fair and transparent method of billing: TransDyne uses the character line method of billing. This method is measurable, verifiable, definable, consistent and fair & honest. TransDyne takes care to explain the billing method in detail at the very beginning so that both parties understand all the components of cost.

Secure medical transcription: TransDyne ensures security of confidential patient data by securing technology, infrastructure and people & processes. The methods used by TransDyne to ensure security of data not only meet HIPAA standards but also exceed them.

Accuracy of above 99%: TransDyne ensures accuracy levels by training their medical transcriptionists in one or two specialties making them domain experts enabling to transcribe at top quality. TransDyne further adopts a four level quality check method to attain maximum accuracy.

Turnaround time of 24 hours: TransDyne ensures turnaround time using the right technology, the right training method and the right people.

Technology that is advanced but easy to use: TransDyne believes in using the latest technology with features like automatic uploads & downloads, archiving and HL7 integration that is easy to use.

To know more about low cost quality medical transcription services by TransDyne, click here.

Medical transcription: The beginning and the end

18. February 2010 Catagory Medical Transcription | 0 comment »

Medical transcription has become popular both as a profession and as a service needed by healthcare facilities. Though most people are aware of medical transcription as a process of converting audio files of a patient-healthcare professional encounter into a text format, the role of medical transcription is still not clear and is often confused with medical billing or that of a medical secretary.

Medical transcription is more than just the conversion of audio files of the patient-healthcare professional  encounter into text format. The records created by medical transcription play an important role in the following:

1. Patient treatment: Information plays a vital role in continuity of patient treatment. Factors like age, sex, occupation, lifestyle, allergies, previous treatments & medication etc are vital to the ability to provide quality care. Medical transcription plays an important role in recording these details as accurately as possible.

2. Permanent Patient records: Medical transcription creates records of the patient-healthcare professional encounter to form part of the permanent patient record. This enables the healthcare professional to draw information from a reliable source rather than depend on his/her memory or the patients themselves. The medical record containing the patient’s medical history is especially important while providing emergency care, where the patient is not in a condition to provide details about himself/herself.

3. Referrals to other doctors: A patient may be required to be referred to a specialist for further treatment. In this case the medial record provides information of the findings and treatment given till date and prevents wastage of resources by preventing duplication.

4. Evidence in case of malpractice suits: In case of litigation the medical record provides important evidence of the process of healthcare provided by the healthcare professional. Documenting the patient-healthcare professional process in detail can lessen the ambiguity and clear the healthcare professional of any malpractice.

5. Satisfaction of regulatory norms: The law requires that the patients’ record should be maintained by the healthcare facility for a minimum period of time.

The role of medical transcription is not just limited to the healthcare aspect. Medical transcription also plays a vital role in the accounts receivables cycle. The information recorded in the patient’s records form the basis of:

· Coding: Based on the information in the medical record coding is done as per CPT (current procedural terminology) and ICD (international classification of disease) with the help of coding books and maintaining coding guidelines.

· Billing: The bills are then generated as per the coded records, which are then sent to the relevant insurance providers for claims.

Medical transcription plays a vital role in both the provision of quality healthcare as well as the commercial aspects. Medical transcription starts with the patient-healthcare professional encounter and continues to play an important role in collections as well as providing information for other factors like research, profiling of diseases, prevention of epidemics and preventive disease management.

Considering the vital role played by medical transcription, choosing a medical transcription service provider requires careful consideration. The medical transcription service provider needs to be assessed on the basis of accuracy, turnaround time, security, pricing and the technology used by the medical transcription service provider.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

For more details about how to use TransDyne’s superior outsourced medical transcription service, click here.

Medical transcription: Outsourcing the right way!

17. February 2010 Catagory Medical Transcription | 0 comment »

Outsourcing medical transcription need not be a traumatic and difficult process. The transition to outsourcing can be made easy by the simple process of matching the needs of the healthcare facility to the services provided by the medical transcription service provider.

When it comes to any service there are certain common factors that are absolutely vital. The same criteria can be applied to outsourcing medical transcription services. Normally any service is evaluated based on the following:

· Quality: In case of medical transcription quality of service denoted the accuracy of the transcribed document in comparison to the audio records

· Speed: The speed of service in case of medical transcription refers to the turnaround time. The turnaround time required can vary according to the type of services provided by the healthcare facility

· Consistency: Consistency of service with reference to medical transcription refers to the ability of the medical transcription service provider to provide consistent service no matter what the volumes.

· Convenience: Convenience in medical transcription services refers to the technology used. As time is a sparse commodity for healthcare professionals, the technology used for medical transcription should be easy to use without compromising the utility.

· Flexibility: Flexibility of services in medical transcription refers to both the volumes as well as the modes of dictation.

· Safety: Safety in medical transcription services refers to the security of confidential patient data at all stages of transcription. For medical transcription services to provide the requisite security, care has to be taken to secure people, processes and technology.

· Location of service: Location of service has lost all importance in this digital era. Medical transcription services can be availed from any location as long as the services meet all standards of accuracy, turnaround time, reasonable costs and security.

· Investment: Availing services like medical transcription could mean additional investment in certain equipment. Care has to be taken to choose a service provider who can start the services with minimum investment.

· Cost saving: One of the main benefits that a healthcare facility hopes to have from outsourcing medical transcription is that of enormous cost saving. Pricing has to be studied based on the parameters to make sure that there are no hidden costs.

Once a medical transcription service provider has been evaluated on the following criteria the next stage would involve:

· Check references: This will provide an additional assurance on the capabilities of the medical transcription service provider to deliver the services as promised.

· Avail free trial: Availing a free trial period for the services will help healthcare facility experience the service firsthand.

· Check channels for communication: Any service needs to be backed up by good channels for communication so that any doubts that arise can be clarified instantly.

TransDyne is a medical transcription service provider having vast experience in medical transcription. TransDyne provides medical transcription with an accuracy level of above 99%, a turnaround time of 24 hours and an option for 4-12 hours for STAT reports, at fair and reasonable prices, through secure channels, all these services are provided with technology that is advanced but easy to use.

TransDyne proudly displays the success stories of some their clients on their website, offers a free trial period for availing their services and has open channels for communication enabling their customers to be in touch with them all the time.

To avail superb medical transcription services from TransDyne click here.

Medical transcription outsourcing: Quality services

16. February 2010 Catagory Medical Transcription | 0 comment »

What makes the quality of a service great?

When the needs that lead to the purchase decision are fulfilled with the right service, with the desired quality, within the desired parameters, within the desired timeframe, with ease and with reasonable prices, it would be considered to be of the great quality.

When it comes to a service like medical transcription, which is a critical part of the total healthcare process, the components of great quality would be defined as:

· Accuracy: Accuracy in medical transcription refers to the integrity of the data in the text report in comparison to the audio recording. Accuracy is one of the most important criteria while assessing medical transcription services as the data in the medical record forms the basis of patient records, future treatment, referrals and in case of litigation.

· Turnaround time: Apart from the accuracy of the data recorded, the turnaround time of the reports is important for the ability to provide quality care. Having the right information at the right time can help improve the quality of care and accelerate the receivables cycle.

· Security of data: The information collected during the patient-healthcare professional encounter is private and confidential. It is important to protect the confidentiality of the data during transmission, as this data is vulnerable to misuse.

· Right technology: Technology plays an important role in both protecting the confidentiality of the data as well as the turnaround time. Not only this, technology also plays a major role in providing busy and time-starved healthcare professionals ease of use allowing them to make optimum use of their time.

· Reasonable prices: Though medical transcription is critical to the provision of quality care and the acceleration of the receivables cycle, it does not directly contribute to the income, therefore the cost per line of transcription should be fair and reasonable.

· Flexibility: For medical transcription services to be great, the service has to have the flexibility to adjust and provide services as per the needs of the healthcare facility. Special requirements like reports in specific formats, holiday & weekend transcription, STAT reports etc. need to be accommodated.

What are the factors that help achieve quality medical transcription?

· The right people: The quality of medical transcription is totally dependent on the quality of medical transcriptionists. Quality of medical transcriptionists is again dependent on the recruitment and training methods used by the medical transcription service provider. Care has to be taken to have a foolproof selection process and medical transcriptionists have to be trained in specific specialties instead of generic training. This helps them become domain experts who can produce quality work within specified turnaround time from the very beginning.

· The right process: To achieve quality medical transcription, there needs to be a process in place, which will ensure that the data is captured accurately and errors are minimized. Moreover having the right process also ensures that turnaround time is met and security of data is not compromised.

· The right technology: Technology plays varied roles like:

a) Easy and flexible modes of dictation
b) Easy & automatic uploads and downloads
c) Help secure the data during transmission with features like encryption, firewalls etc
d) Powerful archival facility
e) HL7 transmission for easy transition to EMR/EHR

· The right customer support: The process of outsourcing medical transcription can be easy and simple when backed up by the right kind of customer support, which actively finds out the specific requirements of the healthcare facility and tailors the solutions accordingly. Even after the services have begun, a good customer support system in place can iron out any hiccups and solve minor issues immediately.

TransDyne provides flexible and quality medical transcription services with an assured accuracy level of above 99%, guaranteed turnaround time of 24 hours and an option of 4-12 hours for STAT reports, through secure channels, at reasonable prices and with technology that is advanced but easy to use. TransDyne has the right people, the right process, the right technology and the right customer support to provide quality medical transcription.

To know more about outsourced medical transcription services by TransDyne, click here