Turnaround time guarantee given by the medical transcription service provider plays an important role in the service provider selection process.

Why is turnaround time guarantee a deciding factor?
To answer this question, one needs to examine the importance of medical transcription and the part it plays in the provision of quality healthcare. Medical transcription is the process of creating records of the patient-healthcare professional encounter. These records then serve as the foundation for providing healthcare, for referring to specialists, as evidence in case of litigation and form the basis for billing.

One can see that the quality of healthcare hinges on the availability of accurate and timely information, therefore turnaround time for medical transcription is very important for a healthcare facility.

What is turnaround time?
Turnaround time is the time between the audio files is uploaded to the time when the final transcript is made available to the healthcare professional. Ideal turnaround time would depend on the type of report. For most reports a turnaround time of 24 hours would be considered ideal, but STAT reports would require a turnaround time of 4-12 hours.

How can a healthcare facility be ensured that the committed turnaround time would be met?
This would require the healthcare facility to have a careful screening process of various medical transcription service providers. To ensure that a service provider would stand by their guarantee they need to be evaluated on the following:

· Technology used: The technology used by the medical transcription service provider will have a direct impact on the turnaround time.

· Training methods used: A team of well-trained medical transcriptionists would ensure that the turnaround time guaranteed by the medical transcription service provider would be met without any compromise to quality.

· Quality assurance methods used: The methods used to ensure quality would not only ensure accuracy but also save a lot of time in correction of errors, thereby fine-tuning the turnaround time.

· In-house transcription: Transcription done in-house and not through sub-contractors would cut down on guarantee turnaround time by avoiding dilution of control over the process of transcription.

TransDyne stands head and shoulder above the others in terms of not only quality/accuracy of transcripts, fair pricing, data security but also in terms of turnaround time guarantee.

How does TransDyne guarantee turnaround time?

TransDyne uses the right technology: TransDyne adopts the best technology like Smart upload, Smart Delivery, and web delivery to ensure that the turnaround time is met.

TransDyne has refined its’ training methods: TransDyne has taken training of its’ medical transcriptionists to the next level by training them in one or two areas of medicine to make them domain specialists. This ensures that the turnaround time is met with from the very beginning.

TransDyne has a four level quality check: TransDyne has a stringent quality control method in place involving medical transcriptionist, proofreader, unit-incharge and quality assurance team to ensure quality issues are solved on time and not affect turnaround time.

TransDyne does not use sub-contractors: TransDyne believes in executing all the work in-house thereby saving on time and at the same time ensuring accuracy and data security.

Please click here to know more about the superior transcription services offered by TransDyne.

How does outsourced medical transcription help healthcare professionals increase productivity?

By leaving healthcare professionals with more time to focus on providing quality healthcare. That is a very simple answer and does not really highlight the advantages of outsourcing medical transcription. How does  outsourced medical transcription enhance a healthcare professional’s productivity?

1. By providing a highly skilled team of medical transcriptionists

By outsourcing the medical transcription function, a healthcare professional essentially gains in terms of a huge team of well-trained and professional medical transcriptionists who can ensure that the patient-healthcare professional encounter is documented accurately and the finished transcripts are available in a timely manner. This ensures that healthcare professionals can focus on their work and enhance productivity rather than waste time checking the accuracy level of transcripts. Having accurate information available on time helps quicken the healthcare process.

2. By using technology which is reliable and secure

By using technology that is reliable and secure, the medical transcription service provider can provide three pronged benefits:

· Capital saved on technology investments
· Assured turnaround time, reducing the need for constant follow-up
· Security of data during transmission is ensured

3. By quickening the accounts receivable cycle

Medical transcription is the first stage of the accounts receivables cycle. By outsourcing medical transcription the healthcare facility can be assured that the first stage of the accounts receivable cycle is cleared in a timely manner.

4. By letting healthcare professionals use familiar modes of dictation

Outsourcing to a medical transcription service provider that lets the doctors use familiar methods of dictation would ensure that doctors can utilize their time in the best way possible, thereby increasing productivity.

It can be seen that medical transcription companies do not just document the patient –doctor encounter, they free up valuable resources like time, money, manpower and technology by providing an important and value added service. Choosing the right medical transcription service provider can really improve the productivity of a healthcare professional and increase the profitability of the healthcare facility.

Apart from increasing the productivity of healthcare professional, outsourcing medical transcription has added benefits like:

· Reduction in the cost per line of transcription
· Cost of transcription is limited to cost per line and not for idle capacity during slow periods.
· Holiday and weekend transcription needs are met without any added expenses.
· Outsourcing medical transcription leaves the healthcare facility administration free to concentrate on the core business.
· Savings on real estate costs that is allocated for the in-house transcription staff.
· Reduction in information technology costs
· Reduction in management expenses towards medical transcription
· Centralized information flow
· One stop solution for all medical transcription needs

Medical transcription is an important cog in the machinery of healthcare services. By outsourcing medical transcription needs a healthcare facility can avail of this vital service at economical rates, with added benefits of assured turnaround time, advanced technology and services that are HIPAA compliant.

TransDyne offers quality Medical Transcription at reasonable prices, done by expert Medical Transcriptionists with a very quick turnaround time executed through secure HIPAA compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

What is the role of software and tools in the medical transcription process?

The process of medical transcription has evolved a long way from where it started. Gone are the days of sending records/ tapes through courier and receiving the finished transcripts in a similar manner. It is the digital age and technological advances have made it possible for the whole process to be fast and safe. Time is a resource which is scarce for health care professionals therefore it becomes important that the medical transcription service provider chosen to take care of transcription needs should utilize technology which is advanced and secure and also simple to use.

The role of software and technology in the transcription process is as follows:

· Dictation: Doctors need to have flexible options for dictating their notes so as to utilize their time in the best way possible.

· Upload of documents: The dictated records then need to uploaded so that the process of transcription can take place

· Delivery of finished transcripts: Once the audio records have been transcribed these need to be made available to the doctors for further use.

· Archives: Medical records play an important part in many ways like further treatment, referrals, statutory requirements, billing and as evidence in case of litigation. Therefore it becomes important that the records are easily accessible.

· HL7: Healthcare information may need to be further transmitted to various sources; the medical transcription company needs to have HL7 integration to make this possible. HL7 is a protocol developed for communication of health data to various entities without the meaning getting lost.

TransDyne a leading name in medical transcription believes that technology needs to be advanced so that the service provided is of the best standard, but should be simple to enable ease of use for healthcare professionals.

Some of the features of the software and tools used by TransDyne are as follows:

· Smart upload: TransDyne offers doctors the choice of using modes of dictation they are already comfortable with. Then these files can be uploaded to the servers to be made available for transcription. Smart upload enables transfer of dictation files from the healthcare facility’s server to TransDyne’s server by checking for new dictations at pre-fixed intervals.

· Web Delivery: TransDyne’s web delivery system tackles all issues related with tracking dictations, receiving documents and finding old files form the archives.

· Smart Delivery: Smart delivery is an automated program that addresses the automatic downloads, saving files and printing needs of a healthcare facility.

· HL7 integration: TransDyne can configure and send healthcare information as HL7 messages to the client’s EMR with no additional costs.

TransDyne offers quality Medical Transcription at reasonable prices, done by expert Medical Transcriptionists with a very quick turnaround time executed through secure HIPAA compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use.

To know more about the superior medical transcription services provided TransDyne click here.

The core objective of any healthcare facility is to provide quality healthcare. There may be other goals like strengthening the bottom-line, gaining a reputation for providing quality care, minimizing litigation issues and research etc. All these are important milestones to the final goal of providing quality healthcare. As a healthcare facility grows it becomes important for administrators and chief doctors to start focusing on activities other than healthcare. These are activities that act like catalysts in the process of healthcare. They speed or impede the process of healthcare without actually participating in the process.

One such activity is that of medical transcription, which plays an important role in the process of healthcare. The convenience of accessing patient records at the click of a button/mouse can be invaluable to a healthcare professional as information plays a key role in further treatment plan, verifying test results, and referrals or simply as evidence in case of litigations.

An easy and convenient option available to healthcare facilities for medical transcription is that of outsourcing their needs to a professionally managed medical transcription service provider who will provide tailor made solutions to take care of their medical transcription needs.

What defines a professionally managed medical transcription service provider?

· Accuracy: This means the percentage of accuracy of the completed transcripts vis-à-vis what was dictated. A minimum of 99% and above would be acceptable.

· Turnaround time: Turnaround time refers to the time taken to revert the transcribed report to the healthcare facility. A Turnaround time of not more than 24 hours for normal reports and 4-12 hours for STAT reports would be considered ideal.

· Data security: The Company being outsourced to should be HIPAA compliant. The Medical Transcription Company has to have adequate security measures to ensure that the confidential data transmitted back and forth is safe and secure.

· Pricing: This is one of the main benefits that a healthcare facility hopes to have, from the outsourcing option. Pricing should be fair and reasonable for the services rendered. Pricing method should also be transparent and simple so that both parties can verify the same at any stage of the process

Outsourcing medical transcription help a healthcare facility focus more on the core business by freeing up the following resources that would have been used for in-house medical transcription:

· Capital investment: By outsourcing medical transcription a healthcare facility can free up capital investment that would have otherwise been dedicated to medical transcription.

· Management resources: A sizable portion of management time would be spent on coordinating medical transcription activities. Outsourcing medical transcription would free up these management resources to concentrate on the core business.

· Real estate: The space allocated to medical transcription would be freed up by outsourcing medical transcription.

· Information technology: IT resources which would be required for coordinating medical transcription in-house would be freed up by outsourcing medical transcription.

· Human resources department: Recruiting and training of medical transcriptionists takes a large chunk of the Human resource department’s time, this would be freed up by outsourcing medical transcription.

Partnering with a professionally managed medical transcription service provider like TransDyne would have benefits like  99% accuracy, turnaround time of 24 hours, data transmission through secure channels and pricing that is both reasonable and transparent. TransDyne offers benefits like flexibility with regards to varying volumes of transcription, holiday & weekend transcription, archival facilities with secure and easy access, free trial and promotional offers etc.

This creates a synergy of core competency of the healthcare facility with the expert medical transcription services of TransDyne to create superb healthcare services.

When the decision to outsource medical transcription needs is taken, obviously recruitment and training requirements (with regard to medical transcriptionists) are also being outsourced to the Medical Transcription Service provider. The quality of the transcripts depends entirely on the quality of transcriptionists. And this will be determined by the selection process and the training provided by the Medical Transcription Service Provider that the healthcare facility chooses.

What are the qualities that a good medical transcriptionist should have?

· Ability to multitask: Transcription is a skill that requires that a person be able to listen and type at the same time. They also have to be able to use the start/pause/stop function of the audio device. Being able to multitask is an important skill for a medical transcriptionist.

· Comfortable with the Internet: Audio files of the healthcare professional’s encounter with the patient are uploaded into server, these need to be downloaded by the medical transcriptionist and then the finished records need to uploaded to be transmitted to the healthcare facilities. The medical transcriptionist needs to search for difficult terms, words etc in the Internet. All these activities entail that the medical transcriptionist should be Internet savvy.

· Research abilities: A medical transcriptionist needs to be adept at research whether it is on the Internet or in research books. This is important to ensure that gaps in the report are minimized.

· Speedy typing skills: Not only does a medical transcriptionist have to be accurate, he also has to have the ability to type reasonably fast to ensure that turnaround time guaranteed is met with.

· Good computer skills: Nowadays all medical transcription reports are created on the computer. Different formats are required to be used and headers & footers are required to be added for certain type of reports. Good computer skills are essential for a medical transcriptionist.

· Knowledge of medical terminology: Medical terminology is complex and not generally known to the layman. A good grasp of medical terminology is one of the main qualifications for a medical transcriptionist.

· Above average knowledge of English Grammar, punctuation and usage: A medical transcriptionist needs to have good language skills along with all the other skills to be able to produce quality transcripts. Wrong usage of words, punctuation errors or any other grammatical errors could totally change the meaning of the report.

· Ability to concentrate filtering outside disturbances etc.: A medical transcriptionist needs to be able to concentrate on the audio recording and filter out any extra noises in the tape, as well as external noises, in order to be able to produce accurate documents.

· Commitment to confidentiality: A medical transcriptionist needs to understand that the work entrusted to him needs to be kept confidential as it pertains to private and important data. A serious commitment to maintaining confidentiality is an essential quality for a medical transcriptionist.

· Disciplined: It takes discipline and commitment on the part of the medical transcriptionist to produce accurate records in a timely manner, while maintaining confidentiality.

· An eye for details: To capture all the information and to make sure that it is done accurately, a medical transcriptionist needs to have an eye for details.

· Perfectionist attitude: An attitude of following through on all the difficult words/ terms and making sure that the accuracy of the finished transcript is as close to 100% requires that a medical transcriptionist needs to have a perfectionist attitude.

· Working well under constraints: A medical transcriptionist has to understand the importance of producing quality transcripts in a timely manner while tuning out external disturbances. An ability to work well under constraints is an important quality for a medical transcriptionist.

· Having a sense of Responsibility, Work Ethics, Integrity and Professional Attitude

TransDyne believes in recruiting people with the right attitude towards perfection, commitment, and attention to detail, responsibility, commitment to confidentiality etc and developing their inherent aptitude to produce medical transcriptionists of immaculate quality who can provide accurate and timely transcription.

TransDyne believes in developing their aptitude even further by training them in one or two areas of medicine making them domain experts. This helps  serve their clients even better.

For more details about how to use TransDyne’s superior outsourced medical transcription service please Click here.

Providing quality healthcare and making a profit while doing so are the goals of a healthcare facility. Outsourcing medical transcription can help achieve both the goals.

How does medical transcription help in the provision of quality healthcare?

· By creating accurate records: The continued quality of healthcare depends on availability of accurate information. Outsourcing of medical transcription ensures that medical records are transcribed by experienced and expert medical transcriptionists ensuring maximum accuracy.

· By creating timely records: Timely records are vital for providing quality healthcare, by outsourcing the medical transcription function a healthcare facility can be ensured that transcription would be timely because of  availability of a large pool of qualified personnel at all times. The turnaround time of the finished transcripts are also ensured by use of technology which has features that provides convenience of using flexible modes of dictation, easy upload of audio files, easy download of finished transcripts.

How does medical transcription help in profitability?

· By creating records at reasonable price: The cost per line of medical transcription can be cut down dramatically by outsourcing to a professionally managed medical transcription service provider. The healthcare facility can benefit from the economies of scale of the medical transcription company. The billing method used by the medical transcription service provider also has bearing on the cost per line of transcription and this in turn affects profitability.

· By cutting down associated costs: Outsourcing of medical transcription would also have enormous cost saving benefits like, managerial expenses, real estate costs, cost of utilities, cost of information technology, capital investment in medical transcription equipment among many other expenses, to the healthcare facility. One of the main benefits of outsourcing medical transcription is that it accelerates the receivables cycle. This ensures that the process of reimbursement is quickened leading to profitability

· By creating records through secure channels: Choosing a HIPAA compliant medical transcription company for outsourcing medical transcription needs that healthcare facility would be able to protect itself against any litigations arising out of potential data security breaches. This could mean a huge potential saving for the healthcare facility

One can see that choosing a professionally managed medical transcription service provider as a long-term partner for creation of medical records, can have an impact on the bottom line of the healthcare facility. It is vital that the process of selection should include a company, which is able to provide all these benefits.

TransDyne offers quality Medical Transcription with an accuracy level of above 99% Accuracy levels are achieved by training medical transcriptionists in specific areas of medicine making them domain experts and having a four level quality check to eliminate errors.

TransDyne offers medical transcription at reasonable prices by using a fair and reasonable method, achieving and passing on the benefits of economies of scale, and executing all medical transcription work in-house.

TransDyne offers quick turnaround time for medical transcription work by use of the right technology and well-trained medical transcriptionists.

To know more about the advantages of outsourcing medical transcription needs to a professional company like TransDyne, click here.

What is HIPAA and how important is it in medical transcription?

Health Insurance Portability and Accountability Act (HIPAA) was established to safeguard the privacy of health information along with various other factors related to Health Insurance. Medical transcription service providers come under the purview of HIPAA with regard to safety and security of electronic transmission of patient health data.

Medical transcription is a process where confidential patient data is transmitted back and forth. Therefore it becomes important to ensure that the data is transmitted through safe channels.

HIPAA compliant standards need to be applied at every level of a medical transcription company’s operation. It should include:

· Technology
· Facilities and infrastructure
· People and resources.

The benefits of being HIPAA compliant are as follows:

1. Avoidance of fines and penalties
2. Gaining confidence of the industry and customers
3. Increase in efficiency
4. Workflow process is smoother
5. Public exposure risk is dramatically reduced.
6. Data efficiency is enhanced.

While outsourcing the medical transcription needs of a healthcare facility it is vital to check whether the medical transcription service provider is HIPAA compliant. One needs to ensure that all the resources of the company are completely secure to reduce the risks of violating the confidentiality of patient data.

TransDyne is one such medical transcription service provider that believes in being HIPAA compliant at all levels be it technology, infrastructure or their people.

Given below are some of the steps taken by TransDyne to make their medical transcription service HIPAA compliant:

Secure Technology: Technology has been secured by use of security features like 128-bit data encryption, multi-tiered application architecture, design level security safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedures and multi-modal alerts. These are updated constantly to prevent security breaches.

Secure facilities and infrastructure: TransDyne has ensured security of their infrastructure by not exposing their transcription work to any third party. All the work is executed by their own centers. Further security is ensured by manned security at entry and exit points, surveillance cameras, disallowance of any removable storage devices and limited access of systems and information on a need to know basis.

Secure People and resources: Further the employees of TransDyne are trained on the importance of maintaining security of data. Care is taken that the medical transcription work is done in own premises. Email access is restricted. Legal Undertakings are taken from employees. Periodic audits are conducted to ensure that all HIPAA standards are met with.

TransDyne offers quality Medical Transcription with an accuracy level of above 99% Accuracy levels are achieved by training medical transcriptionist in specific areas of medicine making them domain experts and having a four level quality check to eliminate errors.

TransDyne offers medical transcription at reasonable prices by using a fair and reasonable method, achieving and passing on the benefits of economies of scale, and executing all medical transcription work in-house.

TransDyne offers quick turnaround time for medical transcription work by use of the right technology and well-trained medical transcriptionists.

To know more about TransDyne’s superior medical transcription services please click here.

Medical transcription is the process of converting audio files of the patient-healthcare professional encounter into a typed report. Medical transcription plays a supporting role in the healthcare process by making information available in an accurate and timely manner. Records need to be created of the patient –healthcare professional encounter for the following purposes:

· For patient treatment
· As part of the permanent patient records
· Statutory requirement
· As the first step of the accounts receivable process for insurance claims
· For further references/treatments/procedures/therapy
· As evidence in case of litigation.

The quality and timeliness of these records is dependant to a large extent on the quality of medical transcriptionists working on it. Therefore it becomes important to evaluate the caliber of medical transcriptionists while evaluating a medical transcription service provider. The caliber of the medical transcriptionists would largely depend on the training method used.

How does the training method used affect Accuracy? Training medical transcriptionists in one or two areas of the medicine enables them to become domain experts; this in turn ensures that the accuracy level of the finished transcript is the highest possible.

How does the training method used affect Turnaround time? Training medical transcriptionists in one or two areas ensures that they are able to produce quality transcription in a very short time. This in turn ensures that the turnaround times guaranteed are met with.

How does the training method used affect the Cost per line? The number of errors in a finished report are dramatically reduced due to the specialist based training this reduces the cost per line of transcription by bringing down the cost of quality checks required.

It takes a specialist to take care of specialty needs. TransDyne believes in tailoring their Medical Transcription Services to the needs of their clients. TransDyne understands that the field of medicine is vast and highly specialized. It needs the service of people who are well versed in medicine to offer the best quality transcription. Rather than offering generic Medical Transcription Services, TransDyne firmly believes in training their Medical Transcriptionists in one or two areas of medicine.

This training method of training the medical transcriptionist in one or two areas makes it easier for TransDyne to offer faster and accurate Medical Transcription Services from day one. There is no time wasted on the learning curve of the Medical Transcriptionists, as they do not need time to learn the area of specialization that the healthcare facility providers would dictate about. They have already been trained extensively in that area and they are well versed with the appropriate anatomical and medicinal terminology.

TransDyne updates their medical transcriptionists regularly on the latest developments in their area of specialization as part of mid-career training programs. TransDyne understands the special needs of healthcare facilities and have tailored their training programs accordingly.

TransDyne offers accurate medical transcription of above 99%, at reasonable costs, with a turnaround time guarantee of 24 hours, through secure, HIPAA compliant channels, using advanced technology that is easy to use.

Benefit from the TransDyne advantage of specialty based Medical Transcription teams.

Does a healthcare facility realize that management expenses form a major cost component of in-house transcription?

When the cost of in-house transcription is computed one of the cost components that is often overlooked is the cost of managing the in-house transcription needs. Managing medical transcription in-house would typically involve the following management activities:

Sourcing the right people: This would involve advertising for people and assessing the quality of people before recruiting them as transcriptionists.

Sourcing equipment: This would involve assessing the equipment requirements (including computers, listening devices, foot pedals, printers, stationery etc.) And then acquiring them for the right price

Sourcing technology: The technology required for starting up medical transcription like software for routing, firewalls, encryptions, uploading, downloading and archival features etc need to be assessed and acquired.

Space allocation: There would be certain space needs for carrying out transcription work in-house this needs to be assessed and allocated.

Training the people: People need to be trained on the work requirements and procedures to be followed etc.

Once the resources are in place then the next step is execution of the work which involves the following steps:

Collection of dictation: Dictation of records by doctors needs to be collected in a centralized place for further processing.

Allocation of dictation: Dictated audio files need to be allocated to medical transcriptionists so that they commence with their work.

Supervising the medical transcription work: Work once collected and allocated needs to be supervised to make sure that it is being executed according to the required standards.

Assessing quality: Accuracy/quality of transcribed documents needs to be assessed to minimize errors.

Assessing turnaround time: Turnaround time of reports is very important for the treatment of patients, record keeping and managing receivables etc. hence turnaround time schedules have to be maintained.

Ensuring security: Transcription would entail transmission of confidential files of patients back and forth, care has to be taken to make sure that all the channels of transmission are secure and HIPAA compliant.

Collecting all the transcribed files: All the finished files need to be compiled at one central server for transmission back to the concerned doctors for their records and further use.

Obtaining feedback: Feedback on the quality of reports along with any special formats required needs to be collected from the doctors and communicated to the transcriptionists for implementation.

Updating/training medical transcriptionists on latest developments: Medical field has new developments on a daily basis in terms of drugs, treatments etc, medical transcriptionists need to be constantly updated about these developments.

Making arrangements for holiday/emergency medical transcription requirements: Due to unpredictability of patient inflow and staff fluctuations during holidays etc arrangements have to be made so that transcription needs are taken care of during these times.

Maintaining archives: Archiving of medical reports for easy access in case of future reference for various purposes.

Arranging Repairs and maintenance for all equipments to prevent breakdowns: Repairs and maintenance of transcription equipments is a constant process required for the smooth execution of transcription work.

The vast array of management activities required to execute transcription in-house will add to the cost per line of transcription. When the transcription needs are outsourced, effectively all the management costs and activities associated with in-house transcription will be outsourced. Assessing the medical transcription service provider on the basis of quality/accuracy, pricing, turnaround time and data security is important before making the outsourcing decision.

TransDyne is a professionally managed medical transcription service provider that offers quality Medical Transcription at reasonable prices, done by expert Medical Transcriptionists with a very quick turnaround time executed through secure HIPAA compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

For more details about how to use TransDyne’s superior outsourced medical transcription service please Click here.

Outsourcing medical transcription needs can be a tricky decision involving a long process of qualification and then the process of evaluation. But when done right it can mean that the healthcare facility gains a partner who will shoulder a big portion of the burden of non-healthcare related issues of the healthcare facility. Before this can happen there may be many questions/queries/ doubts raised by healthcare professionals that need to be addressed by the healthcare facility administration to ensure smooth transition to outsourcing.

Some of the main questions/queries/doubts raised by healthcare professionals could be along these lines:

· Will outsourcing medical transcription provide more time for the practice of medicine?
Outsourcing medical transcription TransDyne has the benefit of freeing up the time of healthcare professionals, because all aspects of documenting the patient-healthcare professional encounter are done in a prompt and professional manner, by the use of right people, right processes and the right technology. This means that the information required to make an informed decision is available at the right time and with high levels of accuracy.

· What about the quality/ accuracy of finished transcripts? What are measures taken to ensure quality?
TransDyne assures an accuracy level of above 99%. Accuracy levels are maintained by having stringent quality assurance procedures in place involving four level checks by medical transcriptionist, language proofreader, unit-in-charge and a final check by the quality assurance team.

· Will outsourcing reduce costs, thereby increasing profitability?
Outsourcing medical transcription to TransDyne will bring the cost per line of transcription down by approximately 40%, which will have an effect on the bottom-line. Moreover timely transcription will ensure that the account receivable cycle is shortened and quicker reimbursements can have a positive impact on the profitability.

· What is the turnaround time guaranteed?
TransDyne ensures a turnaround time of 24 hours and offers a turnaround time of 4-12 hours for STAT reports. TransDyne ensures turnaround time by constantly recruiting, training and maintaining a large pool of medical transcriptionists, the use of technology and stringent processes.

· Is training required to use the technology used by the medical transcription service provider?
TransDyne believes that the technology used for medical transcription like uploading dictation and downloading finished transcripts should be advanced to ensure reliability, but very easy to use requiring very less or no training.

· What is the billing method used by the medical transcription service provider?
TransDyne uses a 65-character line method of billing. This follows the billing method principles as defined by MTIA. The method used is definable, verifiable, measurable, consistent and fair & honest.

· Will there be additional investment?
No additional investment is required by the healthcare facility to avail medical transcription services from TransDyne.

· Does the medical transcription service provider have adequate measures to ensure security of data?
TransDyne has taken all measures to ensure security of data at all levels. TransDyne has security measures like encryption of data during transmission, firewalls, and limited access to assure system security. TransDyne has physical security measures like manned security, restricted access etc to ensure security of its’ premises. The team at TransDyne has been educated on the importance of security and made to sign undertakings to make a commitment to maintaining security. TransDyne further assures total control over security by never subcontracting medical transcription work and executing all work in-house. Security measures taken by TransDyne not only meet HIPAA guidelines but also exceed them.

· Can the current modes of dictation be retained?
TransDyne believes that the time is a precious commodity for healthcare professionals, thereby current dictation modes can be retained. Flexible modes of dictation are offered to ensure that healthcare professionals have the options to use their time in the best possible way.

· Is it possible to have a free trial of the services to test for compatibility?
TransDyne offers a free trial of services for a limited period to give healthcare facilities an opportunity to experience the excellent services offered firsthand, before making the final commitment.

· How is medical transcription service provider going to deal with holiday and weekend medical transcription requirements?
TransDyne has a large team of medical transcriptionists, and will be in a position to deal with any holiday and weekend medical transcription needs that may arise.

· How long has the medical transcription service provider been in this business and who are their customers?
TransDyne has been in the business of medical transcription for as long as 7 years and has the testimonials of some of their customers displayed on their website.

When a healthcare facility decides to outsource its, medical transcription needs to TransDyne it essentially gains a long-term partner that manages the current needs and is in a position to handle any additional needs that may arise out of any expansion plans that the healthcare facility may have.

To contact TransDyne click here